---
updatedAt: 2026-04-29T12:32:37.000Z
agentTools:
  projectIndex: https://developers.octadesk.com/llms.txt
---

# /tickets/priorities

Get all available ticket priorities

# OpenAPI definition

```json
{
  "openapi": "3.0.0",
  "paths": {
    "/tickets/priorities": {
      "get": {
        "operationId": "getPriorities",
        "description": "Get all available ticket priorities",
        "parameters": [
          {
            "name": "octa-agent-email",
            "in": "header",
            "schema": {
              "type": "string"
            }
          }
        ],
        "responses": {
          "201": {
            "description": "",
            "content": {
              "application/json": {
                "schema": {
                  "type": "array",
                  "items": {
                    "$ref": "#/components/schemas/Priority"
                  }
                }
              }
            }
          }
        },
        "tags": [
          "Tickets"
        ],
        "security": [
          {
            "api-key": []
          }
        ],
        "summary": "/tickets/priorities"
      }
    }
  },
  "info": {
    "title": "Octadesk API",
    "description": "Entrypoint of Public API",
    "version": "1.0",
    "contact": {
      "name": "OctadeskTech",
      "url": "https://octadesk.com",
      "email": "suporte@octadesk.com"
    }
  },
  "servers": [
    {
      "url": "{api-url}",
      "description": "",
      "variables": {
        "api-url": {
          "default": "TESTE_PLATFORM2"
        }
      }
    }
  ],
  "components": {
    "securitySchemes": {
      "api-key": {
        "type": "apiKey",
        "in": "header",
        "name": "X-API-KEY"
      }
    },
    "schemas": {
      "Priority": {
        "type": "object",
        "properties": {
          "id": {
            "type": "string",
            "description": "Priority ID"
          },
          "name": {
            "type": "string",
            "description": "Priority name"
          }
        },
        "required": [
          "id",
          "name"
        ]
      }
    }
  }
}
```